Privacy Policy for Olexzo
Last updated: 20th of January
At Olexzo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from olexzo.com (the “Site”).
1. Information We Collect
When you visit or use our website, we may collect the following information.
Personal Information
Full name
Email address
Phone number
Shipping and billing address
Payment details (processed securely by third-party payment providers)
Non-Personal Information
Browser type and device information
IP address
Pages visited and browsing activity
Cookies and usage data
2. How We Use Your Information
We use your information to:
Process and fulfil orders
Communicate with you regarding your orders
Provide customer support
Improve our website and services
Send promotional communications (only if you opt in)
Prevent fraud and ensure secure transactions
3. Dropshipping & Third-Party Services
Olexzo operates as a dropshipping eCommerce store. To complete your orders, we may share limited customer information, such as name, phone number, and delivery address, with trusted third-party suppliers strictly for order fulfilment purposes.
We also use third-party services, including payment processors (Paystack, Flutterwave, Stripe, PayPal), shipping and logistics partners, and analytics tools such as Google Analytics. All third parties are required to keep your information secure and use it only for the intended service.
4. Cookies & Tracking Technologies
We use cookies to enhance website functionality, remember user preferences, and analyse website traffic and performance. You may disable cookies through your browser settings, but some site features may not work properly.
5. Payment Information
Payments made on Olexzo are handled by secure third-party payment gateways. We do not store or have access to your full card or payment details.
6. Data Security
We implement reasonable security measures, including SSL encryption, secure servers, and restricted access to sensitive information. While we strive to protect your data, no online system is completely secure.
7. Your Rights
You have the right to request access to your personal data, request correction or deletion of your data, and opt out of marketing communications. To exercise any of these rights, please contact us.
8. Children’s Privacy
Olexzo does not knowingly collect personal information from individuals under the age of 13. If such data is discovered, it will be removed promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.
10. Contact Us
If you have questions or need help with a return or refund, please contact us.
Olexzo
Email: support@olexzo.com
Website: olexzo.com
